The Motro France commitment

Your engine protected,
with complete peace of mind

Parts warranty of 12 to 24 months — every engine is tested, certified and documented before shipping.

12–24 months

of parts cover depending on the model

100 %

Parts covered
Excluding fitting labour

5 working days

after-sales processing time

Scope of the warranty

What your warranty covers

The Motro warranty is clear and unambiguous. Here is exactly what it includes and what it excludes.

Covered by the warranty

  • Manufacturing or machining defects found after correct fitting
  • Internal timing failure (camshaft, con-rods, crankshaft)
  • Compression faults caused by premature wear not visible on inspection
  • Internal oil leak caused by a faulty engine gasket
  • Mechanical seizure caused by a hidden defect undetectable before fitting

Not covered

  • Labour for fitting, removal and replacement
  • Damage caused by poor maintenance or mechanical overload
  • Normal, expected wear related to mileage
  • Damage caused by an accident, overheating or hydrolock
  • Ancillary parts not supplied (belt, oil filter, etc.)

Extend your warranty

Beyond the cover included, you can extend the term when you accept the quote. The price is a percentage of the engine price, with a minimum for each term.

3 months
+5 %

of the engine price · minimum 100 €

6 months
+10 %

of the engine price · minimum 180 €

1 year
+15 %

of the engine price · minimum 280 €

2 years
+20 %

of the engine price · minimum 380 €

Example: on an engine at 1,990 €, a 1-year extension costs 298.50 €, i.e. 2,288.50 € in total. On an engine at 400 €, the same extension is charged at the minimum: 280 €. The exact amount appears on your quote, on a dedicated line.

Quality control

How we test every engine

A rigorous four-stage process before your engine leaves our workshop.

STEP 01

Selection & sourcing

Every engine is sourced through our network of 50+ approved workshops across Europe, with a verified service history.

STEP 02

Full diagnostic

Compression measurement, leak-down test, leak inspection, cold start and emissions analysis.

STEP 03

Motro certification

The engine receives the MOTRO CERTIFIED badge with its full technical record: mileage, part numbers and inspection date.

STEP 04

Secure shipping

Palletised with impact protection, delivered within 7 working days with order tracking.

After-sales service

How to activate your warranty

If something goes wrong, we act quickly. Here is what to do.

1

Contact our after-sales team within 5 days

Describe the problem by phone or email within 5 working days of noticing the fault. Give your order number and the vehicle's number plate.

2

Send the supporting documents

Send a photo of the fault, the garage's fitting invoice and your Motro order number. Our experts review your case within 48 hours.

3

Approval and shipping

Once approved, we ship the replacement part within 5 working days, direct to you or to your garage. No parts cost to you.

Frequently asked questions

Everything about your warranty

No. The Motro warranty covers engine parts only. Labour costs for fitting, removal or replacement remain the customer's responsibility. This is why we recommend using an approved garage for fitting.

Contact our after-sales team within 5 working days of noticing the fault. Once your case is reviewed, and if the fault is covered, we ship the replacement part within 5 working days at no extra cost for the part.

No. The warranty is tied to the order and the vehicle identified at the time of purchase. It cannot be transferred to another owner or another vehicle.

The warranty term ranges from 12 to 24 months depending on the engine model, its mileage and its condition at certification. The exact term is stated on your quote and your order confirmation.

Not sure which engine you need?

Our team is available 7 days a week to answer any question about the warranty and to guide you through the process.